Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Ly Nguyen
Ly Nguyen
2026-08-11
Khang Nguyen
Khang Nguyen
2026-08-10
Dean and Hong are exceptionally helpful to support and facilitate my mortgage process.
Jason Nguyên
Jason Nguyên
2026-08-10
Steven and Minh were amazing throughout my home-buying process. They were very helpful, professional, and always there to answer my questions. I truly appreciate their support and hard work. Highly recommend them!
Ivy Huynh
Ivy Huynh
2026-08-10
⭐⭐⭐⭐⭐ Amazing team at The Loan Factory! Tracy, John, and Trang worked so hard to help me get my mortgage, even though my case was not easy. They were patient, professional, and always there to help. Thanks to them, my loan is funded and I’m officially a first-time homeowner! 🏡🔑❤️ I truly appreciate everything they did for me, and I will definitely refer my friends and people I know to them. Highly recommend this team!
Danny Dang
Danny Dang
2026-08-10
⭐⭐⭐⭐⭐ I had a great experience working with Dong and Tracy throughout the entire mortgage process. They were professional, responsive, and always took the time to explain everything clearly and answer any questions I had. d-_-b
tuyet thieu
tuyet thieu
2026-08-10
Dong and his team were absolutely great! They made the entire process smooth and easy, and they were able to close my loan in just 15 days. They also got me a great rate. I really appreciate their hard work, responsiveness, and dedication. Highly recommend Dong and his team!
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE